PRIVACY POLICY

Last Updated: August 6, 2026

MAX Shutters & Shades (“MAX,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit maxshuttersandshades.com, request an estimate, submit a form, contact us, or communicate with us by phone, email, or text message.

INFORMATION WE COLLECT

We may collect information that you voluntarily provide, including:

• Your name

• Email address

• Telephone number

• Service address or ZIP code

• Information about the products or services you are interested in

• Appointment or consultation details

• Messages, questions, photographs, or other information you submit

• Your communication and marketing preferences

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general usage information.

HOW WE COLLECT INFORMATION

We may collect information through:

• Website contact and estimate-request forms

• Telephone calls, emails, and SMS messages

• Appointment and consultation requests

• Cookies and similar website technologies

• Direct interactions with our staff

HOW WE USE YOUR INFORMATION

We may use your information to:

• Respond to questions and estimate requests

• Schedule and manage consultations

• Provide information about shutters, shades, blinds, measuring, and installation

• Send appointment confirmations, reminders, and service updates

• Provide customer support

• Send promotional messages when you have separately consented to receive them

• Improve our website, services, and customer experience

• Maintain business and communication records

• Protect against fraud, misuse, and security threats

• Comply with applicable legal and regulatory obligations

SMS AND MOBILE INFORMATION

If you provide your telephone number and separately consent to receive text messages, MAX Shutters & Shades may send messages related to your inquiry, consultation, appointment, service updates, special offers, or other communications covered by your selected consent.

Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to unsubscribe or reply HELP for assistance. Consent to receive marketing text messages is not a condition of purchasing any goods or services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors providing support services, such as customer service. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with third parties.

SERVICE PROVIDERS

We may use service providers that assist us with website hosting, customer relationship management, communications, scheduling, analytics, security, and related business operations. These providers may process information only as needed to perform services for us and are expected to protect the information they process.

COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website traffic, and improve performance. You may adjust cookie settings through your browser. Disabling cookies may affect some website functions.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

YOUR CHOICES AND RIGHTS

Depending on applicable law, you may request access to, correction of, or deletion of certain personal information. You may also ask us to stop particular communications.

To stop receiving text messages, reply STOP. To stop receiving marketing emails, use the unsubscribe option provided in the email or contact us directly.

We may need to verify your identity before completing certain privacy requests.

CHILDREN’S PRIVACY

Our website and services are intended for adults seeking home window-treatment products and services. We do not knowingly collect personal information from children under 13.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices, security, or content of those third-party services.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Your continued use of the website after an update means the revised policy will apply to future interactions.

CONTACT US

For questions about this Privacy Policy or requests concerning your personal information, contact:

MAX Shutters & Shades

19951 Gatling Ct

Katy, TX 77449

Phone: (832) 447-5451

Email: [email protected]

Website: https://maxshuttersandshades.com/